|
Safe and secure play is paramount to Gold Mobile Casino.
If you have any questions or concerns, please contact us at support@goldmobilecasino.com.
Technology
To guarantee the security of your personal and financial details, Gold Mobile Casino uses the latest technology.
If you still rather not give your credit card details over the Internet, you can phone your details to our Customer Support Center.
Safety of Electronic Transactions
To protect the details of your electronic transactions over the Internet, tc uses 128-bit SSL (Secure Socket Layer) Digital Encryption.
This is the Internet security standard for online transactions as demanded by major financial institutions.
Your credit card or banking details can be given over the phone to our Customer Support Center if you rather not send them via email.
Fraud Prevention
One method of keeping your electronic transactions secure is to randomly request personal data from you, along with your preferred options for cash-in payments.
Moreover, when you cash-in credits, you may need to supply proof of identity such as:
- a copy of your driver's license
- copies of your valid credit cards
- a signed purchase history of your online transactions
Fair Gaming
One of the main concerns of online gaming operators is to guarantee fair gaming.
Gold Mobile Casino believes in the importance of explaining how this is actually done:
The Gold Mobile "dealer" is really a computer. A Random Number Generator (RNG) is utilized to ensure that performance is truly random.
Gold Mobile Casino uses the trusted MD5 RNG, which provides consistently random results.
The system has been rigorously tested by running millions of gambling rounds and examining results.
Winnings
All information relating to winnings and cash-outs are kept strictly confidential and winnings information is stored in secure operating environments.
Gold Mobile Casino will only release this information to a third party when required by law, regulation or any governmental or competent regulatory body.
Responsible Gambling
Gambling is entertainment enjoyed by millions and the majority of them gamble without experiencing any problems.
Yet, similar to how people can become addicted to alcohol or tobacco there is potential for one to become obsessed with gambling.
While studies show that approximately 1 percent of the adult population may face this problem,
the Gold Mobile Casino believes that one compulsive gambler is one too many.
The Gold Mobile Casino promotes responsible gaming and a variety of procedures to confront the issue:
- Our employee training program incorporates methods and techniques to aid our employees in recognizing and taking appropriate actions when faced with underage and/or compulsive gambling.
- The Gold Mobile Casino has a self-exit program for members that made need assistance. Upon self-request, a membership can be cancelled and the member will be prevented from entering the casino and playing games.
- Members can set their own maximum allowed deposit amount.
- Upon request, a member's name can be removed from the our email list.
To ensure a pleasant experience when visiting our casino, we suggest that you to consider the following:
- The decision to gamble is your personal choice and should only be exercised as such.
- Establish what you consider an acceptable loss before starting to gamble - and stick to it.
- Do not gamble if:
- You are younger than the legal gambling age.
- It interferes with your work or other responsibilities.
- You are in recovery for addictive disorders or dependencies.
- You are under the influence of alcohol or other substances.
Know and respect your limits, including when to stop.
If gambling is not something that you want to do, but rather something that you need to do; or if you suspect that
you may have a gambling problem, please click here for more information or seek professional help from the following organizations.
Underage Gambling
Casino gambling is one of the least popular forms of gambling among young people.
Participating in gambling activities by persons under the age of 18 is not permitted in Gold Mobile Casino.
Our Casino is not designed to attract children. We aggressively discourage and track minors who attempt to play at our Casino.
If young people have access to a computer with casino software, we encourage you to:
- Not allow persons under 18 to participate in any gambling activity.
- Keep your Gold Mobile Casino username, password and credit card(s) out of the reach of children.
- Educate your children about the legality and the potential damage of underage gambling.
Unfortunately, no system is foolproof. Some young people may escape our detection.
If you know a person under the age of 18 who is registered with Gold Mobile Casino,
please immediately notify our
Security Department at: security@goldmobilecasino.com.
|
